Privacy Policy
Last updated: August 20, 2026
Neighborhood Food NY (“we,” “us”) respects your privacy. This policy explains how we collect, use, and protect personal information when you apply for meals or contact us.
Information we collect
We may collect your name, date of birth, address, phone, email, Medicaid ID, health condition, household size, how you heard about us, and any details you submit through the contact form.
How we use information
We use your information to screen eligibility under the New York Medicaid 1115 Waiver, schedule screening calls, arrange deliveries, answer questions, and meet legal or Social Care Network requirements.
Sharing
We may share the minimum necessary information with Social Care Networks, health plans, clinical partners, and delivery partners to provide the service. We do not sell your personal information.
Retention and security
We keep information as long as needed to operate the program and meet legal obligations. We use reasonable administrative and technical safeguards to protect data.
Your rights
You may request access, correction, or details about how we use your data by emailing info@neighborhoodfoodny.com.
SMS
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